How to Stop Unwanted Callers and Blacklist
If you have any questions or need assistance, please call our office at 855-444-6414.
There are many reasons a business wishes to add a phone number to a blacklist. Whatever the reason is, you have the option to block calls from any number added.
Step One
In order to add a number to your blacklist, you have to log into the Atlas Portal by navigating to https://my.voipmd.com, click on VOIP then click on Blacklist on the left-hand column.
Step Two
You will be presented with your current list of blacklisted numbers and an option to block "Anonymous Callers".
Note: Enabling "Block Anonymous Callers" may stop legitimate calls from being delivered. Not everyone knows what their caller ID is and sometimes providers mask the callers number automatically either due to an option enabled on their plan or unknowingly due to an issue with their service.
In the box presented to you, enter the 10-digit number you wish to block. Use a new line to add additional numbers and then click save. The callers will simply be disconnected upon attempting to call your number.
Note: This is an account wide blacklist. If adding a number to this blacklist, they will not be able to reach any number on your account.
Click Save
Related Articles
How to add a device
If you need any assistance in adding a device, please call our office at 855-444-6414. Step One Log into the Atlas portal by navigating to https://my.voipmd.com Then, click on VOIP Note: You must create a user first before adding a device. Navigate ...How to add a voicemail box
If you have any questions or need assistance, please call our office at 855-444-6414. Voicemail boxes are automatically created with you create a Device User. If you forgot to turn the option ON, you can manually create a voicemail box following this ...How to Set up Time of Day Routing
If you have any questions or need assistance, please call our office at 855-444-6414. In order for your phone to automatically open and close without the need to "forward calls after-hours", you will need to set up Time of Day Routing. This is ...How to create Groups
If you have any questions or need assistance, please call our office at 855-444-6414. If you have a full department of employees and you want all of their phones to ring at once, you want to set up a group. Groups differ from Call Center in the fact ...How to Add a User
Before adding users to your account, please ensure you are the Administrator for your account. If you are unsure, please call our office at 855-444-6414. Step One Log into your account at https://my.voipmd.com then click on VOIP Step Two Click on ...